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 Center for Accessible Technology 40 Years of Service

Accessibility User Testing

 

A company providing services to any specific market will do testing with members of that demographic - so why do so few companies test their products and services with users who have disabilities?

The Center for Accessible Technology (C4AT) offers a test bank made up of individuals with disabilities. In our direct service work with clients, we have met many people with a wide range of disabilities, as well as varying technology expertise, age, ethnicity, education etc.

We recognize that these people have developed expertise in working with technology, based on their own level of technical ability and the way they accommodate their own disabilities. We have recruited users to participate in user testing so that companies, government entities and other organizations can learn how their products and services are used by people with disabilities.

Traditional user testing very rarely involves people with disabilities, or, when it does, generally a very small number of people with disabilities are involved.   Our experience has been that disability is often the last factor considered in product design, but in fact disability may be one of the most important in successfully creating products and services that are usable by the broadest spectrum of users.

Contact us to learn more about our usability testing program.